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root cause analysis

Tools Used in Root Cause Analysis

Finding the root cause of an issue could eliminate the problem completely, and in doing so can improve the quality of your product or service. Constantly monitoring your work processes and data is the secret, and luckily there are tools that one can use to make this easier. This...
root cause analysis

Root Cause Analysis (RCA): Use Once and For All

Root Cause Analysis (RCA) is to one of the most important tools for getting rid of an issue once and for all. Yet, most people don’t get to the root cause of the issue, since most problems are recurring ones. You could say that a recurring problem remains this way because fixing... quality tools

Six Sigma Quality Tools and Approaches

Quality is everything for Six Sigma, and quality starts off with giving the customer what they require. If what you are doing isn’t in accordance to what the customer deems as important to the finished product or service, then it is a waste of resources. In fact, Six Sigma’s...
root cause infographic six sigma

INFOGRAPHIC: The 5 Whys and the Root Cause

The 5 Whys is the best Six Sigma tool to find out the root cause of a problem. It is to be used during the Analyze Phase of the DMAIC process. The steps are simple — just write down the specific issue or problem. Then ask why the problem happens and answer the question....