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Root Cause Analysis (RCA): Use Once and For All

Root Cause Analysis (RCA) is to one of the most important tools for getting rid of an issue once and for all. Yet, most people don’t get to the root cause of the issue, since most problems are recurring ones. You could say that a recurring problem remains this way because fixing...
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Six Sigma Quality Tools and Approaches

Quality is everything for Six Sigma, and quality starts off with giving the customer what they require. If what you are doing isn’t in accordance to what the customer deems as important to the finished product or service, then it is a waste of resources. In fact, Six Sigma’s...
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INFOGRAPHIC: The 5 Whys and the Root Cause

The 5 Whys is the best Six Sigma tool to find out the root cause of a problem. It is to be used during the Analyze Phase of the DMAIC process. The steps are simple — just write down the specific issue or problem. Then ask why the problem happens and answer the question....
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The 5 Ultimate Principles of Six Sigma Success

Let’s look at the foundation or fundamental truth of why we would subscribe to the chain of reasoning of Six Sigma. To do this, we must know the principles of which Six Sigma success is based on.  These Six Sigma principles can also be used as what we promise to do on our behalf...