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Operational Excellence

What is Operational Excellence?

The need for organizations to streamline process improvement over the long haul has been consistently recognized as a critical step in change management for the last 20 years. The term Operational Excellence exemplifies this concept: it describes looking at business as the sum of its parts, in its entirety, as opposed to its individual elements. It takes constant effort to build a sustainable culture, and it takes every level and every person in the organization to make it happen.

Operational Excellence is made up of four categories:

  • Strategy Deployment
  • Performance Management
  • High Performance Work Teams
  • Process Excellence

The first use of the term was by Larry Bossidy’s deployment team, to describe their expanded Six Sigma Deployment at Allied Signal (now Honeywell).

How do you Execute Operational Excellence?

The ticket to implementing and sustaining Operational Excellence is focusing on the customer’s needs while keeping employees positive and empowered, all while driving continual improvement in the workplace. This requires a strategic plan and a strong framework. This all important framework is commonly referred to as the “Operational Excellence House,” which includes doctrines like Six Sigma, Lean, and Kaizen.

6Sigma.com offers training with the philosophy of Operational Excellence and Six Sigma. Whether you train as a White Belt, Yellow Belt, Green Belt, or Black Belt, all of the concepts and methodologies learned will have an impact on your organization.

Contact us today and learn how you can achieve Operational Excellence within your company!

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