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Design For Six Sigma (DFSS)

Design for Six Sigma (DFSS) is used across many industries, and has the goal of determining the needs of customers and implementing those into the product solution. It focuses on product and/or process design, as opposed to process improvement. DFSS emphasizes the customer needs and how it influences the design decision.

Six Sigma methodologies may not be enough to ensure a defect-free outcome. DFSS is the solution, helping to avoid manufacturing and service issues by using sophisticated techniques at the beginning. Incorporating the needs and desires of the customer, this process ultimately leads to improved customer satisfaction and increased revenue.

What Does DFSS Online Training Include?

The tools in this program include many found in processes to improve existing products or services. It also includes simulation methods to predict new process and product performance.

Training helps students translate requirements of customers into design concepts and evaluations. Once enrolled, students can immediately access lessons. It is a flexible, self-paced program, so you can work it around your schedule.

Those professionals involved in marketing and product development will find this class most helpful. No prior Six Sigma training is required.

Training Modules Include:

A certificate of training completion will be issued to the student after successful completion of all modules and exams.

    • DFSS Training – Agenda
    • DFSS – Stage Gate Process
    • Value Propositions
    • Creating Value for Customers
    • Customer Involvement
    • Voice of the Customer (VOC) Overview
    • Creating Customer Requirements
    • Introduction to QFD (Quality Function Deployment)

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