Why get to the root of your business problem? The primary reason is so you can, once and for all, get rid of the problem. As long as the root of the problem exists, you will have the same problem over and over again. So the solution is simple: conduct a root cause analysis (RCA). Follow this simple template outlined below and you will figure out the root cause and develop solutions to be rid of your issue once and for all. This is a Six Sigma great tool.