
Multi-Tasking Leads to Lower Productivity

Waiting in Line to Pump Gas Doesn’t Feel Long When You Watch TV

Waiting in Line for a Haunted House

Bottlenecks and Fast Food

Impact of Variability on Process Performance and the Queue

Attitude While Waiting and Psychology of Queueing

Thinking One Step Ahead with SMED

Practical Applications of Queueing Theory: Apply Lean at the Constraint to Eliminate the Bottleneck
