That’s what Six Sigma has been saying all along! Your business has meaning because of your customers. If you look at this infographic, the first point is to “Specify value as perceived by the customer.” It is your customer that dictates what value is in regards to your product or service. This is such a simple concept that many business owners don’t get. As this COVID-19 stay-at-home order has shown us, the customer is gold and giving them what they deem as value is imperative.
Now, we recommend looking through the rest of this infographic and then sign up for one of our virtual classrooms or self-paced on-demand classes. When all of our businesses open up, you will be able to handle the overload!
For more information on our Lean Six Sigma courses and services, please visit our website and don’t delay in signing up!