The interactive activities such as discussing the validity of a particular project as a 6 Sigma project. (Red, yellow, green)
The instructor was fabulous - she had ?real world? examples of how to use each of the tenets of LSS. I will definitely be back for Green Belt if she is the instructor. Very valuable course.
The intimacy of a smaller group The instructor was great and engaging Enjoyed understanding the difference between Lean and SS.
The instructor's wide breadth of knowledge across industries and his common sense, practical approach to the material
Peter's presentation style and methods. He was always clear, concise, and to the point. He encouraged participation, asked questions to make the class really "think", and gave lots of real-life examples during his discussions. Excellent job Peter! Jeffrey Basile
How hands on the instructor was, she explained everything in detail. Was never really confused about any topic
The introduction of DMAIC.
The examples that were used (invoicing, call center, etc.) helped bring it home for me where I had a better understanding of how to apply the knowledge.
Use of practical examples was helpful in understanding the material. Good amount of depth vs. breadth. Good pace.
The information I received was very helpful, it also made me motivated to process further in the program .
Convenient
I liked that it was every informative and a guide to how to implement Six sigma and Lean. There was a lot of info, but breaks to allow time to think about the material. Thanks!
Frank was very good and clear, took the time to answer most, if not all questions asked.
The content and explanation of content was stellar. Great job to the Instructor. He kept everyone involved and communicated well. Excellent course.
How the course related to our day to day operations.