Focused on healthcare / our everyday jobs
Instructors were engaging
The presentation of material and small group work
It contained practical applications for every aspect of my job, and applied to both our clinical and administrative leadership processes.
As a detail oriented person it provided some more tools and thought process on how to trim wasteful practices and time drain with my team.
Practical and logical
excellent speakers
The participation
The discussions with colleagues from across alteon
Break out sessions
Provider centric and I am not a provider
Focused concrete techniques to sort out and fix problems and insufficiencies
The Instructor. Extremely knowledgeable and presented in a way that even someone who is new to this methodology could understand and relate.
The material is super useful and a great framework of which we lack at the time. The engagement of the instructor, Frank. He is very personable and communicates very effectively.
The way the instructor applied the material to our internal processes!