Pete Abilla is the founder of Shmula. He helps companies like Amazon, Zappos, eBay, Backcountry, and others reduce costs and improve the customer experience. He does this through a systematic method for identifying pain points for the customer and the business and encourages broad participation from the company associates to improve their own processes.
His work is used in case studies at the Harvard Business School, Darden School of Business at the University of Virginia, and at Tepper School at Carnegie Mellon University. He’s been quoted by various authors, most notably, Clayton Christensen in his book The Innovator’s Dilemma. Continue Reading
FREE Resources
———————–
I Don’t Have any Training in Lean and Six Sigma, but I’m a believer in Lean and Six Sigma and I want to learn parts of it that make sense. I’m interested in application, not theory.I don’t have a lot of spare time, but I know that learning some of Lean and Six Sigma will help me be more effective at work.,/p>I’ve heard good things about it and my colleagues at work recommend that I look into learning it. I believe that Lean and Six Sigma can help me add more value to my employer and to my customers.I want to learn and apply the practical tools that will help me excel in my employment. | |
| I have some trainingeither as a Yellow Belt or a Green Belt in Lean and Six Sigma.I’ve read blog articles and books and I have a strong interest in learning even more.I know very little, but I am desperate to learn even more. I love this stuff, but just need more. | |
| I want to become Black Belt Certified, and I need really good preparation material for the Black Belt Certification Exam.And, I don’t have all the time in the world. I need the right information, taught in a simple way, so that I can get certified quickly. | |
I have a lot of training, but I need continuing educationand I’m a little rusty. I especially want to understand how Lean and Six Sigma is applied at other organizations.I’m also interested in deep diving into topics in Lean and Six Sigma such as Kanban, Jidoka, and Hypothesis Testing. And, because I already apply some of Lean and Six Sigma to my work, I need templates and tools that are high quality and readily available and I don’t want to create them myself. I want to save time and focus on solving problems. |
=====================
Standard | Basic | Plus | Pro | |
| Lean and Six Sigma Videos |  | | | |
| eBooks and PowerPoint Presentations | | | | |
| Templates | | | | |
| Member Perks | | | | |
| Toyota Shop Floor Management | | | | |
| Strategy Consulting PowerPoint Templates | | | ||
| 30 Minute Coaching Per Month | | |||
$99/Year | $129/Year | $149/Year | $999/Year | |
/////////////////////////////////
horizontal
Update: Week of 1/6/2014
Hey there. I wanted to update you on a few things. You can find the items discussed below in the content libraries and in the video section.
Templates
We’ve added the following templates this week:
- Signal to Noise Ratio
- FMEA Excel Spreadsheet
- Countermeasure Worksheet
- Takt Time Calculator
- Kanban Card Generator
- Attribute Gauge R&R Automated Sheet
- Paired T Test Template
eBooks
We’ve added a lot of eBooks this week for you:
- Overview: Cause and Effect
- Overview: Histogram
- Overview: Run Chart
- Overview: Scatterplot
- Overview: SMART Action List
- Overview: KPI and Business Needs
- 4Q Project Management
- Tree Diagram Guide
- What is the Matrix Diagram?
- How to Use the Prioritization Matrix
- Opportunity Storming
- Overview: Control Charts
- Overview: 7 Wastes and Lean
- Basic Tools: The Flowchart
- Basic Tools: Frequency Plot
Videos
I’m finishing up several videos that I’ll place on the DMAIC Table of Contents next week.
==================
In the healthcare industry, there is plenty of room for improvement. I have studied healthcare operations for the last 8 years and have found that there is a lot of excess and not a lot of improvement or innovation. For example, in 2011, Medicare spent $549.1 billion on health care coverage (about 15% of the national budget) for 48.7 million beneficiaries. One could easily argue that Medicare is one health care organization that has a lot of excess/burdensome processes with not a lot of solutions for its stakeholders. Not to mention the VA, who most recently shocked Americans when it was discovered that 731 VA facilities were operating wait lists of roughly 57,436 veterans awaiting scheduled care and another 63,869 who enrolled in VA benefits (over the last 10 years) and have never been seen for an appointment (CNN.com).
Healthcare, and operations management, is my preferred career. News of inefficient health care processes not only keeps me employed but also motivates me to seek tools to protect my organization from burdensome business practices.
For roughly two years I had been searching for a Six Sigma training program that met my needs as a professional in the healthcare industry. After a recent job transfer, I had the pleasure of meeting Pete Abilla, founder of Shmula.com. I was impressed with his wealth of knowledge and I quickly became a member of Shmula.com. I continue to be blown away at the knowledge, tools, and experiences that I’ve gained. Shmula’s training model is unique, clear, and concise. The learning modules are filled with content that help drive concepts and encourage real-world application. The videos presented in each module are professionally produced and further illustrate the quality of the knowledge found in each learning module. My current job role has drastically improved as I’ve learned to apply the lean strategies and tools into real organizational problems to streamline work processes.
I highly encourage operational leaders to invest their time into Shmula.com’s program. As Albert Einstein once said, Strive not to be a success, but rather to be of value. This program will inevitably add value to your organization and increase your marketability as a leader.
– Rico Jensen, MHA
Comments are disabled for this post.