As many of you know, Six Sigma is not a one size fits all tool. But at the same time, it IS a one size fits all tool, meaning the template stays the same but depending on the specific information given and industry as well as the defining terms. This tool and template will transform to exactly what you need.

There are those who are nay-sayers and claim that Six Sigma will ruin any kind of creativity. But how could that be possible? Those of us who have truly studied and use Six Sigma, lean tools and methodologies know that the creativity used correctly in business will show up as a decrease in production costs, an increase in customer satisfaction, and a happier work environment, not to mention improved company loyalty.

So if the day-to-day processes at work have been thought of ahead of time, to eliminate waste which will increase production and reduce production cost, in an environment of united teamwork, a new idea might just evolve for a new product line. Six Sigma would actually promote some creativity within the organization, given that all other processes are working correctly and helping the business run more smoothly. 

Remember, with the day-to-day business processes that it takes to produce your product or service, you don’t want spontaneity, because that would cause variation.  Variation is not what your customers want. If Coca-Cola tasted different each time you had one, how would that work for you?

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This doesn’t just apply to food. Many of us park in the same spot at work if it is available; we wear a certain style of clothing for most of our lives (given a slight change to keep up with the times), and even the songs we like are the same ones we liked as a child.

With that said, all of us humans have a core Six Sigma quality built into us — the desire to reduce variation. It seems to have been built into our DNA so that we didn’t even notice. In the Six Sigma methodology, variation is undesirable because it creates ambivalence and does not allow for consistent results or outcomes.

Routines and Habits 

We spend a lifetime creating those routines and habits because they work for us. It makes us more efficient because we remember what we have to do next. For people who keep misplacing their keys, one of the first solutions that the experts tell you is to always keep your keys in the same place. That way you know where your keys are.

Routine keeps us efficient so everything gets done at the same time, in the best way possible. If mac & cheese is a favorite food and it makes you happy, then by all means it would be a good practice to make sure you have it. Your inner child will thank you.

What this indicates is having a routine makes us efficient. Being a creature of habit seems to make us happy on some level, otherwise we wouldn’t keep doing it, and being happy improves the quality of our life.

Reducing variation and constantly improving quality — Six Sigma is in our DNA! Who knew.

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