Comments on: Krispy Kreme Process and Aspects of Lean https://6sigma.com/shmula-eats-a-donut-lean-at-krispy-kreme/ Six Sigma Certification and Training Fri, 28 Feb 2025 06:02:59 +0000 hourly 1 By: Mark Graban https://6sigma.com/shmula-eats-a-donut-lean-at-krispy-kreme/#comment-24326 Thu, 06 Jul 2006 11:21:08 +0000 https://opexlearning.com/resources/143/shmula-eats-a-donut-lean-at-krispy-kreme#comment-24326 Oops, that should say “wondered why” in the 2nd to last paragraph.

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By: Mark Graban https://6sigma.com/shmula-eats-a-donut-lean-at-krispy-kreme/#comment-24325 Thu, 06 Jul 2006 11:20:25 +0000 https://opexlearning.com/resources/143/shmula-eats-a-donut-lean-at-krispy-kreme#comment-24325 Great post. I like how KK does “continuous flow” donut making. You can notice that even the rising of the dough takes place in slowly (but continuously moving) conveyors that go up and down (to save space). Even the glazing is done in the continuous flow manner with the “curtain” of glaze. I believe the excess glazing that doesn’t land on a donut is recirculated in what I hope is a closed (and clean) system.

One potential source of overproduction — I think the KK donut line only runs at one rate, “on” as opposed to “off.” Note that the “Hot Donuts Now” sign is not always on… a sign of overproduction. If you are not there at a peak time, you will get glazed donuts out of inventory that was built up earlier when production > demand.

Sure, in a given day, I’m sure they don’t overproduce, making sure production = demand. But, within the day, there are peaks of overproduction because demand is not leveled.

I’ve also wondered by KK can’t do chocolate glazed donuts by having a second glaze tank with some sort of instantaneous “quick changeover” process that wouldn’t require stopping the line. You would probably get a few special “half and half” donuts with white and chocolate icing… might make for a nice marketing opportunity or a way to pull people in (come see the icing changeover). Or maybe not. I still think the chocolate glaze would be tasty hot off that line.

I assume they make their other donuts (crullers, jelly filled) in a traditional batch process?

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