https://6sigma.com/resistance-to-change/ Six Sigma Certification and Training Fri, 28 Feb 2025 10:15:35 +0000 hourly 1 https://6sigma.com/resistance-to-change/#comment-25588 Wed, 24 Aug 2011 13:48:21 +0000 https://opexlearning.com/resources/?p=9133#comment-25588 There are many ideas out there about how to effect change in an organization but only one way to actually do it: One person at a time. The Prosci Institute has a good body of work on the subject, I’m particularly fond of their ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) model. It stresses that resistance to change is a rational response among people who feel their sense of security or well-being is threatened. Having recently experienced an unplanned, unwanted change in my job, I have recent, first-hand experience with a disruptive change. Neither of the managers in question used any form of change management. The result: Another change is coming soon, one neither of the two managers will particularly like. The first loses his support and the second loses his headcount. Better change management might have averted both.

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