Comments on: Flow Means Process Steps that Add Value https://6sigma.com/process-improvement-as-entropy-management/ Six Sigma Certification and Training Fri, 28 Feb 2025 07:22:54 +0000 hourly 1 By: Nosybear https://6sigma.com/process-improvement-as-entropy-management/#comment-25223 Fri, 25 Jun 2010 18:18:28 +0000 https://opexlearning.com/resources/?p=477#comment-25223 Um, re Amazon’s value stream, the Customer doesn’t WANT to wait…. The wait is forced on them because they are not picking up the book from the local bookstore. It does not add value.

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