Comments on: Pull Systems, Push Systems: The Paper Airplane Game https://6sigma.com/paper-airplane-game-pull-systems-push-systems/ Six Sigma Certification and Training Fri, 28 Feb 2025 09:42:34 +0000 hourly 1 By: Brion Hurley https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25509 Sun, 25 Dec 2016 03:50:48 +0000 https://opexlearning.com/resources/?p=8280#comment-25509 In reply to Matt H.

The page has been updated, to more closely align with the videos. Thanks for pointing out the confusion. Round 1 requires 7 people (6 workers, 1 timer), Round 2 requires 7 people (4 workers, 1 manager, 1 material handler, 1 timer), and Round 3 requires 5 people (4 workers, 1 timer). Hopefully that helps. If not, let us know.

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By: Matt H https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25508 Wed, 07 Dec 2016 13:37:58 +0000 https://opexlearning.com/resources/?p=8280#comment-25508 Hi, This looks like a really good game. I’m noticing some inconsistencies in the description that are making it hard to follow though – specifically in the number of people involved and what they are doing. The above states:

Participants
4 Workers
1 Quality Assurance Worker
1 Timer Worker (person that times in seconds)

Then:

First of all, you need six total volunteers. Four will serve as workers. One will be a manager and one will be a material handler.

Then:

The lead time for the X plane was one minute. There were six people producing.

Can you please clarify exactly who is doing what, and who are the people “producing” – is that the whole team? equally is the QA worker the material handler during the game and the QA after or is it something different? Also is the manager the timer worker, therefore how is their role redundant or are they a worker as well (therefore meaning there are five people building planes)? or are they just a Manager?

Many thanks 🙂

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By: Rajendra Grewali https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25507 Wed, 28 Sep 2011 10:14:44 +0000 https://opexlearning.com/resources/?p=8280#comment-25507 Fantastic learning experience and applicability. We conduct workshops for adult managers
and find this exercise of immense utility.

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By: Bruno Chassagne https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25506 Thu, 12 May 2011 16:45:12 +0000 https://opexlearning.com/resources/?p=8280#comment-25506 Hello,

I have tested the game with my team, and we enjoyed it. Thanks for sharing it!

However, I feel a little bit uncomfortable with the proposed Data Collection table.

For each round, we have measured the time elapsed to complete 20 QA-accepted airplanes. Let’s say duration for round #2 is 5’10”. What can we conclude at this step? If I am right, an external observer can only conclude that the average throughput of the factory equals 3.9 airplanes per minute.

Next, given that the total WIP is 4 airplanes in my example, we can conclude that the average cycle time equals 4 / 3.9 = 1 minute by applying Little’s Law.

Therefore, the order of computation for each round would be: duration for 20 airplanes -> throughput; throughput and WIP -> CT.

However, if one read the proposed Data Collection table, from left to right, the suggested order of computation is merely: throughput -> CT; WIP and CT -> TPH.

Is there a mistake in the way I have interpreted the suggested computations?

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By: Jason Yip https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25505 Fri, 25 Mar 2011 20:21:41 +0000 https://opexlearning.com/resources/?p=8280#comment-25505 In reply to Pete Abilla.

I’ve done this with envelope stuffing and added the round 3 which led to discussions about cross-training, importance of skill, generalist vs specialist, when to combine responsibilities vs split them, etc.

I would use the same discussion topics for the earlier rounds so the learning opportunities shouldn’t be missed but more concepts are added in round 3.

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By: Pete Abilla https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25504 Fri, 25 Mar 2011 15:07:45 +0000 https://opexlearning.com/resources/?p=8280#comment-25504 In reply to Jason Yip.

Hi Jason,

No I haven’t; I think that approach would miss a few learning opportunities. The assembly line approach enforces dependency, reveals constraints, encourages teamwork (or finger pointing), etc.

What are your thoughts on this? There are also variations on the same experiment – with lego blocks, etc.

Pete

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By: Jason Yip https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25503 Fri, 18 Mar 2011 06:35:19 +0000 https://opexlearning.com/resources/?p=8280#comment-25503 Have you ever done a round where each worker folds the entire plane?

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By: leansimulations https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25502 Wed, 16 Mar 2011 21:04:39 +0000 https://opexlearning.com/resources/?p=8280#comment-25502 Great game for learning Lean concepts. Cheap materials, simple instructions. Thanks for sharing.

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By: Greg https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25501 Tue, 08 Mar 2011 18:39:19 +0000 https://opexlearning.com/resources/?p=8280#comment-25501 Focusing on the last paragraph in this article:
Having used this (paper airplane) model and many variations of this learning game such as building small Lego trucks with thousands of participants, I heartily agree that this activity contributes to very positive Lean learning in many ways, often being able to inject a little humor and management humility to lighten up the learning environment. The emphasis on active participation including students sharing their thinking behind the answers they give is essential – part of the essential human development need that is often overlooked in favor of simply using the tools.

There are numerous operational aspects that you can highlight while using simple games such as this, depending on what it is that you want the key take-aways to be:
– Who is responsible for quality here – How can we stop creating or at least not pass defects as we saw in this exercise?
– How our work links to the financial performance of our company – What are the input costs and outputs of the current and trial methods and why is this improvement important to our company and customers?
– Redefining the role of shop floor management – Who is responsible for fixing these problems? How is it done today – what should we do going forward based on what we learned today? Go and See, Facts vs. Data.

Have fun!

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By: Det. Coll https://6sigma.com/paper-airplane-game-pull-systems-push-systems/#comment-25500 Tue, 08 Mar 2011 18:30:41 +0000 https://opexlearning.com/resources/?p=8280#comment-25500 One of the wastes in our agency is “Employee skills not used” and there are many high paid staff doing work that should be delegated to administrative assistants, but they cannot because their process is locked in their head, their “tribal knowledge” repository. So this underlines that processes, that reflect value-added and non-value added activity, should be visible so the right personnel can be used to the best effect.

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