https://6sigma.com/lean-thinking-and-restaurant-operations/ Six Sigma Certification and Training Fri, 28 Feb 2025 07:39:55 +0000 hourly 1 https://6sigma.com/lean-thinking-and-restaurant-operations/#comment-25356 Wed, 28 Jul 2010 14:35:54 +0000 https://opexlearning.com/resources/?p=2845#comment-25356 Lean principles are widely used in quick-serve restaurants. For example, the queue management at a Subway or Chipotle is a perfect example of controlling work in process. Only four or five customers are allowed into the process at a time and the rest wait in a highly visible queue. Holding the queue outside the process benefits both the customer (easy to judge wait times) and the restaurant (no semi-finished orders and predictable service times).

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