https://6sigma.com/implementing-checklists-centralized-or-decentralized/ Six Sigma Certification and Training Fri, 28 Feb 2025 07:23:00 +0000 hourly 1 https://6sigma.com/implementing-checklists-centralized-or-decentralized/#comment-25343 Thu, 14 Mar 2013 15:26:20 +0000 https://opexlearning.com/resources/?p=2652#comment-25343 In my shop, which is a centralized processing unit for a bank, i implemented work order for every service request because cthere’s so much variety in the services that we offer and we have been incurring errors and lapses. The work order standardizes the sequence of the tasks in accordance to the standard process time defined for each service. It also determines accountability and responsibility for errors and lapses. It is a good idea to also highlight the key operational points in each of the work order.

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