Glossary Term Archive - 6sigma https://6sigma.com/glossary_term/ Six Sigma Certification and Training Wed, 07 Aug 2013 21:04:37 +0000 en-US hourly 1 https://6sigma.com/wp-content/uploads/2021/03/cropped-favicon-blue-68x68.png Glossary Term Archive - 6sigma https://6sigma.com/glossary_term/ 32 32 Yield https://6sigma.com/glossary_term/yield/ Wed, 07 Aug 2013 21:04:37 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=744 Total number of units handled correctly through the process step(s).

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]]> Total number of units handled correctly through the process step(s).

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]]> Y https://6sigma.com/glossary_term/y/ Wed, 07 Aug 2013 21:03:56 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=743 Variable used to signify factors or measures at the Output of a business process or system. Equivalent to “results.” A key principle of Six Sigma is that Y is a function of upstream factors; or Y = f(x).

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]]> Variable used to signify factors or measures at the Output of a business process or system. Equivalent to “results.” A key principle of Six Sigma is that Y is a function of upstream factors; or Y = f(x).

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]]> X or Input https://6sigma.com/glossary_term/x-or-input/ Wed, 07 Aug 2013 21:03:33 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=742 Variable used to signify factors or measures in the Input or Process segments of a business process or system.

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]]> Variable used to signify factors or measures in the Input or Process segments of a business process or system.

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]]> Voice of the Customer, or VOC https://6sigma.com/glossary_term/voice-of-the-customer-or-voc/ Wed, 07 Aug 2013 21:02:47 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=741 Data (complaints, surveys, comments, market research, etc.) representing the views/needs of a company’s customers; should be translated into measurable requirements for the process.

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]]> Data (complaints, surveys, comments, market research, etc.) representing the views/needs of a company’s customers; should be translated into measurable requirements for the process.

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]]> Variation https://6sigma.com/glossary_term/variation/ Wed, 07 Aug 2013 21:01:50 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=740 Change or fluctuation of a specific characteristic which determines how stable or predictable the process may be; affected by environment, people, machinery/equipment, methods/procedures, measurements, and materials; any Process Improvement should reduce or eliminate variation. See also Common Cause; Special Cause.

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]]> Change or fluctuation of a specific characteristic which determines how stable or predictable the process may be; affected by environment, people, machinery/equipment, methods/procedures, measurements, and materials; any Process Improvement should reduce or eliminate variation. See also Common Cause; Special Cause.

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]]> Value-enabling activities https://6sigma.com/glossary_term/value-enabling-activities/ Wed, 07 Aug 2013 21:01:24 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=739 Steps/tasks in a process enabling work to move forward and add value to the customer but not meeting all three of the value-adding criteria; should still be scrutinized for time and best practices-can it be done better?

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]]> Steps/tasks in a process enabling work to move forward and add value to the customer but not meeting all three of the value-adding criteria; should still be scrutinized for time and best practices-can it be done better?

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]]> Value-adding activities https://6sigma.com/glossary_term/value-adding-activities/ Wed, 07 Aug 2013 21:00:54 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=738 Steps/tasks in a process that meet all three criteria defining value as perceived by the external customer: 1) the customer cares; 2) the thing moving through the process changes; and 3) the step is done right the first time.

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]]> Steps/tasks in a process that meet all three criteria defining value as perceived by the external customer: 1) the customer cares; 2) the thing moving through the process changes; and 3) the step is done right the first time.

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]]> Upstream https://6sigma.com/glossary_term/upstream/ Wed, 07 Aug 2013 20:58:36 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=737 Processes (tasks, activities) occurring prior to the task or activity in question.

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]]> Processes (tasks, activities) occurring prior to the task or activity in question.

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]]> Systematic sampling https://6sigma.com/glossary_term/systematic-sampling/ Wed, 07 Aug 2013 20:58:00 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=736 Sampling method in which elements are selected from the population at a uniform interval (e.g., every half-hour, every twentieth item); this is recommended for many Six Sigma measurement activities.

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]]> Sampling method in which elements are selected from the population at a uniform interval (e.g., every half-hour, every twentieth item); this is recommended for many Six Sigma measurement activities.

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]]> Supplier https://6sigma.com/glossary_term/supplier/ Wed, 07 Aug 2013 20:57:21 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=735 Any person or organization that feeds inputs (products, services, or information) into the process; in a service organization, many times the customer is also the supplier.

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]]> Any person or organization that feeds inputs (products, services, or information) into the process; in a service organization, many times the customer is also the supplier.

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]]> Stratified sampling https://6sigma.com/glossary_term/stratified-sampling/ Wed, 07 Aug 2013 20:56:44 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=734 Dividing the larger population into subgroups, then taking your sample from each subgroup.

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]]> Dividing the larger population into subgroups, then taking your sample from each subgroup.

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]]> Stratification https://6sigma.com/glossary_term/stratification/ Wed, 07 Aug 2013 20:56:09 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=733 Looking at data in multiple layers of information such as what (types, complaints, etc.), when (month, day, year, etc.), where (region, city, state, etc.), and who (department, individual).

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]]> Looking at data in multiple layers of information such as what (types, complaints, etc.), when (month, day, year, etc.), where (region, city, state, etc.), and who (department, individual).

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]]> Storyboard https://6sigma.com/glossary_term/storyboard/ Wed, 07 Aug 2013 20:55:42 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=732 A pictorial display of all the components in the DMAIC process, used by the team to arrive at a solution; used in presentations to Sponsor, senior management, and others.

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]]> A pictorial display of all the components in the DMAIC process, used by the team to arrive at a solution; used in presentations to Sponsor, senior management, and others.

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]]> Sponsor (or Champion) https://6sigma.com/glossary_term/sponsor-or-champion/ Wed, 07 Aug 2013 20:55:18 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=731 Person who represents team issues to senior management; gives final approval on team recommendations and supports those efforts with the Quality Council; facilitates obtaining of team resources as needed; helps Black Belt and team overcome obstacles; acts as a mentor for the Black Belt

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]]> Person who represents team issues to senior management; gives final approval on team recommendations and supports those efforts with the Quality Council; facilitates obtaining of team resources as needed; helps Black Belt and team overcome obstacles; acts as a mentor for the Black Belt

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]]> Special cause https://6sigma.com/glossary_term/special-cause/ Wed, 07 Aug 2013 20:53:12 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=730 Instance or event that impacts processes only under “special” circumstances -i.e., not part of the normal, daily operation of the process. See Common Cause; Variation.

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]]> Instance or event that impacts processes only under “special” circumstances -i.e., not part of the normal, daily operation of the process. See Common Cause; Variation.

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