A-C Archives - 6sigma https://6sigma.com/glossary_category/a-c/ Six Sigma Certification and Training Mon, 05 Aug 2013 20:17:01 +0000 en-US hourly 1 https://6sigma.com/wp-content/uploads/2021/03/cropped-favicon-blue-68x68.png A-C Archives - 6sigma https://6sigma.com/glossary_category/a-c/ 32 32 Cycle time https://6sigma.com/glossary_term/cycle-time/ Mon, 05 Aug 2013 20:17:01 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=516 All time used in a process; includes actual work time and wait time.

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]]> All time used in a process; includes actual work time and wait time.

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]]> Customer requirements https://6sigma.com/glossary_term/customer-requirements/ Mon, 05 Aug 2013 20:16:47 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=515 Defines the needs and expectations of the customer; translated into measurable terms and used in the process to ensure compliance with the customers’ needs.

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]]> Defines the needs and expectations of the customer; translated into measurable terms and used in the process to ensure compliance with the customers’ needs.

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]]> Customer https://6sigma.com/glossary_term/customer/ Mon, 05 Aug 2013 20:16:32 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=514 Any internal or external person/organization who receives the output (product or service) of the process; understanding the impact of the process on both internal and external customers is key to process management and improvement.

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]]> Any internal or external person/organization who receives the output (product or service) of the process; understanding the impact of the process on both internal and external customers is key to process management and improvement.

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]]> Criteria matrix also known as Cause and Effect Matrix https://6sigma.com/glossary_term/criteria-matrix-also-known-as-cause-and-effect-matrix/ Mon, 05 Aug 2013 20:16:18 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=513 Decision-making tool used when potential choices must be weighed against several key factors (e.g., cost, ease to implement, impact on customer.). Encourages use of facts, data, and clear business objectives in decision making.

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]]> Decision-making tool used when potential choices must be weighed against several key factors (e.g., cost, ease to implement, impact on customer.). Encourages use of facts, data, and clear business objectives in decision making.

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]]> Cost of Poor Quality, or COPQ https://6sigma.com/glossary_term/cost-of-poor-quality-or-copq/ Mon, 05 Aug 2013 20:16:02 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=512 A dollar measures depicting the impact of problems (internal and external failures) in the process as it exists; include labor and material  costs for handoffs, rework, inspection, and other non value adding  activities.

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]]> A dollar measures depicting the impact of problems (internal and external failures) in the process as it exists; include labor and material  costs for handoffs, rework, inspection, and other non value adding  activities.

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]]> Control charts https://6sigma.com/glossary_term/control-charts/ Mon, 05 Aug 2013 20:15:44 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=511 Specialized time plot or run chart showing process performance, mean (average), and control limits; helps determine process influences of common (normal) or special (unusual, unique) causes.

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]]> Specialized time plot or run chart showing process performance, mean (average), and control limits; helps determine process influences of common (normal) or special (unusual, unique) causes.

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]]> Control https://6sigma.com/glossary_term/control/ Mon, 05 Aug 2013 20:15:25 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=510 DMAIC phase C; once solutions have been implemented, ongoing measures track and verify the stability of the improvement and the predictability of the process. Often includes process management techniques and systems including process ownership, cockpit charts and/or process management charts, etc. See  also Cockpit Charts; Process Management A statistical concept indicating that a process operating within an expected […]

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]]> DMAIC phase C; once solutions have been implemented, ongoing measures track and verify the stability of the improvement and the predictability of the process. Often includes process management techniques and systems including process ownership, cockpit charts and/or process management charts, etc. See  also Cockpit Charts; Process Management A statistical concept indicating that a process operating within an expected range of variation is being influenced mainly by “common cause” factors; processes operating in this state are referred to as “in control.” See also Control Charts; Process Capability; Variation.

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]]> Continuous data https://6sigma.com/glossary_term/continuous-data/ Mon, 05 Aug 2013 20:15:10 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=509 Any variable measured on a continuum or scale that can be infinitely divided; primary types include time, dollars, size, weight, temperature, and speed; also referred to as “variable data.” See also Attribute Data.

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]]> Any variable measured on a continuum or scale that can be infinitely divided; primary types include time, dollars, size, weight, temperature, and speed; also referred to as “variable data.” See also Attribute Data.

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]]> Common cause https://6sigma.com/glossary_term/common-cause/ Mon, 05 Aug 2013 20:14:55 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=508 Normal, everyday influences on a process; usually harder to eliminate and require changes to the process. Problems from common causes are referred to as “chronic pain.” See also Control Charts; Run Chart or Time Plot; Special Cause; Variation.

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]]> Normal, everyday influences on a process; usually harder to eliminate and require changes to the process. Problems from common causes are referred to as “chronic pain.” See also Control Charts; Run Chart or Time Plot; Special Cause; Variation.

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]]> Checksheet https://6sigma.com/glossary_term/checksheet/ Mon, 05 Aug 2013 20:14:28 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=507 Forms, tables, or worksheets facilitating data collection and compilation; allows for collection of stratified data. See alsoStratification.

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]]> Forms, tables, or worksheets facilitating data collection and compilation; allows for collection of stratified data. See alsoStratification.

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]]> Charter https://6sigma.com/glossary_term/charter/ Mon, 05 Aug 2013 20:14:13 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=506 Team document defining the context, specifics, and plans of an improvement project; includes business case; problem and goal statements; constraints and assumptions; roles; preliminary plan; and scope. Periodic reviews with the sponsor ensure alignment with business strategies; review, revise, refine periodically throughout the DMAIC process based on data.

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]]> Team document defining the context, specifics, and plans of an improvement project; includes business case; problem and goal statements; constraints and assumptions; roles; preliminary plan; and scope. Periodic reviews with the sponsor ensure alignment with business strategies; review, revise, refine periodically throughout the DMAIC process based on data.

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]]> Cause and Effect diagram https://6sigma.com/glossary_term/cause-and-effect-diagram/ Mon, 05 Aug 2013 20:13:50 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=505 Also known as a “Fishbone” or “Ishikawa Diagram”; categorical brainstorming tool used for determining root-cause hypothesis and potential causes (the bones of the fish) for a specific effect (the head of the fish).

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]]> Also known as a “Fishbone” or “Ishikawa Diagram”; categorical brainstorming tool used for determining root-cause hypothesis and potential causes (the bones of the fish) for a specific effect (the head of the fish).

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]]> Black Belt https://6sigma.com/glossary_term/black-belt/ Mon, 05 Aug 2013 20:13:32 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=504 A team leader, trained in the DMAIC process and facilitation skills, responsible for guiding an improvement project to completion.

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]]> A team leader, trained in the DMAIC process and facilitation skills, responsible for guiding an improvement project to completion.

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]]> Baseline measures https://6sigma.com/glossary_term/baseline-measures/ Mon, 05 Aug 2013 20:13:16 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=503 Data signifying the level of process performance as it is/was operating at the initiation of an improvement project (prior to solutions).

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]]> Data signifying the level of process performance as it is/was operating at the initiation of an improvement project (prior to solutions).

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]]> Balanced scorecard https://6sigma.com/glossary_term/balanced-scorecard/ Mon, 05 Aug 2013 20:12:37 +0000 http://sixsigma.glidedesign.com/?post_type=glossary_term&p=502 Categorizes ongoing measures into four significant areas: finance, process, people, and innovation. Used as a presentation tool to update sponsors, senior management, and others on the progress of a business or process; also useful for process owners.

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]]> Categorizes ongoing measures into four significant areas: finance, process, people, and innovation. Used as a presentation tool to update sponsors, senior management, and others on the progress of a business or process; also useful for process owners.

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