https://6sigma.com/customer-service-an-iphone-case-study/ Six Sigma Certification and Training Fri, 28 Feb 2025 06:35:29 +0000 hourly 1 https://6sigma.com/customer-service-an-iphone-case-study/#comment-24981 Sat, 05 Apr 2008 15:35:23 +0000 https://opexlearning.com/resources/476/customer-service-an-iphone-case-study#comment-24981 This post is incredible — you’ve pretty much divulged Apple’s secret sauce in their product development lifecycle. Do you work at Apple? I do and this incredibly accurate.

]]>