Comments on: Bathroom Cleanliness as Indicator of Company Conditions https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/ Six Sigma Certification and Training Fri, 28 Feb 2025 07:22:55 +0000 hourly 1 By: Best Deerfield Beach Cpa https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25334 Fri, 09 Oct 2015 04:49:39 +0000 https://opexlearning.com/resources/?p=2618#comment-25334 “) Contact the Prometric Candidate Services Call Center at 800-696-2722 or Prometric. The entrepreneurial owner of, say, a $2M, $5M or $20M business will almost surely be a very intriguing person. Studies currently have shown which, about average, CPAs earn 10% more than non-CPA Accountants.

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By: Jay https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25333 Fri, 20 Jul 2012 15:55:15 +0000 https://opexlearning.com/resources/?p=2618#comment-25333 A few thoughts on this one and as an introduction to my potential bias, I worked in restaurants to put myself through university and still have good friends who have gone on to successful and prosperous careers in the industry.

I 100% agree with the thought that the bathroom shows you how people truly feel about the business they work for. Cleaning it is the least enjoyable task (next to cleaning out the greese trap) and they are, for the most part, out of sight during the ‘core business’ functions. When they are unkept you have to wonder what is happening outside of your line of sight. I mean, they have to know that a certain percentage of their customers are using the facilities.

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By: Bill Quiseng https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25332 Mon, 16 Apr 2012 17:33:15 +0000 https://opexlearning.com/resources/?p=2618#comment-25332 If I’ve had the best steak, I’ve ever had in a restaurant, but my wife goes into the restroom and feels it is unclean, do you think I’m ever going back to that restaurant? Not unless I go alone and even then I’d second guess that. Perception is reality and feelings are facts. You can argue the facts with me, but you can’t change how I feel about something. And she feels, if the restroom that she CAN see is filthy, then what must the kitchen look like that she CAN’T see.

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By: Sukumar Roy https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25331 Mon, 07 Nov 2011 16:44:08 +0000 https://opexlearning.com/resources/?p=2618#comment-25331 Bathroom condition may also be an indicator for company performance. When I was with Digital Equipment (DEC) in the late late eighties, a manufacturing plant in Massachusetts was implementing operations improvement program (precursor to Six Sigma). The plant janitor developed key performance indicators, benchmarked against a number of four & five star hotels and got customer (users of washrooms) input. DEC took this gentleman to many other facilities and had him present his own successful excellence program.

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By: Donna https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25330 Mon, 24 Oct 2011 18:30:34 +0000 https://opexlearning.com/resources/?p=2618#comment-25330 Interesting that you make this corrolation. I’ve noticed that when associates are feeling like the company is not treating them well, the restrooms and breakrooms become very messy. Its as though they treat the common rooms the way they feel the company is treating them.

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By: Mike Wroblewski https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25329 Tue, 27 Sep 2011 16:40:52 +0000 https://opexlearning.com/resources/?p=2618#comment-25329 I also agree. Looking at bathrooms is just one of the areas I check to better understand the company culture. Other good places to look included employee breakrooms/lunchrooms, locker areas and behind the building/back lot.

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By: James https://6sigma.com/bathroom-cleanliness-as-indicator-of-company-conditions/#comment-25328 Mon, 28 Jun 2010 11:28:22 +0000 https://opexlearning.com/resources/?p=2618#comment-25328 I agree 100%. That indicator is one of the biggest ones I use when evaluating a company. If you can’t take care of the basic needs of your employees what does that say about your company culture and how you treat those people. It is the most basic form of respect for people …

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