Comments on: Back to School Shopping and Revenue Loss from Frustrated Customers that Wait in Line and Decide to Leave https://6sigma.com/back-to-school-revenue-loss-waiting-line-frustration/ Six Sigma Certification and Training Fri, 28 Feb 2025 08:01:38 +0000 hourly 1 By: Nosybear https://6sigma.com/back-to-school-revenue-loss-waiting-line-frustration/#comment-25399 Thu, 16 Sep 2010 15:44:00 +0000 https://opexlearning.com/resources/?p=4752#comment-25399 Technology exists to eliminate the cashier: Put an RFID chip on every item and a receiver in the shopping cart (Unlikely at Wal-Mart since they don’t even invest the money to make them run in a straight line). Depending on the retailer, they could even display your running total (or not) or have a button on the cart called “Checkout”. You could then pay at a conventional credit card pad or at a cashier whose only job is to take your cash….

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