https://6sigma.com/aza-raskin-on-quasimodal-design-the-atm/ Six Sigma Certification and Training Fri, 28 Feb 2025 06:01:36 +0000 hourly 1 https://6sigma.com/aza-raskin-on-quasimodal-design-the-atm/#comment-24862 Mon, 27 Aug 2007 20:29:46 +0000 https://opexlearning.com/resources/420/aza-raskin-on-quasimodal-design-the-atm#comment-24862 This is true but the other notable thing about most ATMs is how DUMB they are! They fail to identify you, don’t change their UI based on who you are or what accounts you have or what is known about your use of ATM etc.
Check out http://www.edmblog.com/weblog/2006/09/using_decisioni.html for some discussion on this
JT

]]> https://6sigma.com/aza-raskin-on-quasimodal-design-the-atm/#comment-24861 Tue, 21 Aug 2007 21:26:28 +0000 https://opexlearning.com/resources/420/aza-raskin-on-quasimodal-design-the-atm#comment-24861 Here in Europe, ATMs usually invert steps 4 and 5. First they return you the card, and only when you have taken it, they spit out the money. IMHO just as effective as the Citibank approach.

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